Privacy Policy

Last updated: [28thOCT2025]

1. Introduction

Welcome to Elemental Au (“we”, “us”, or “our”).

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website elementalau.ie or contact us directly.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following personal information:

Name – so we know who we’re communicating with.

Email address – so we can reply to your inquiries, send order updates, or share relevant information.

Phone number – so we can contact you regarding your order or booking if needed.

Postal address – if you place an order that requires shipping.

Payment details – only if you make a purchase; payments are processed securely through third-party payment providers (we do not store full card details).

Website usage data – such as cookies or analytics information to improve our site’s performance and user experience.

3. How We Use Your Information

We use your personal information to:

Respond to inquiries or provide customer support.

Process and deliver your orders.

Send important updates, such as order confirmations or policy changes.

Improve our website and services.

Send marketing emails (only if you’ve opted in — and you can unsubscribe anytime).

4. How We Store and Protect Your Data

We take your privacy seriously and store your information securely.

Your personal data is kept only as long as necessary to provide our services or as required by law.

We use secure systems and encryption to protect against unauthorized access or disclosure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited data with trusted service providers (for example, payment processors, shipping companies, or email platforms) to help us run our business efficiently.

These providers are only given the information necessary to perform their specific service and are required to keep it confidential.

6. Cookies

Our website may use cookies to improve your browsing experience, analyze traffic, and enable certain features.

You can manage your cookie preferences through your browser settings.

For more details, please see our [Cookie Policy] (if you have a separate page).

7. Your Rights

Depending on your location (e.g. UK/EU under GDPR), you have the right to:

Access the data we hold about you.

Request correction or deletion of your data.

Withdraw consent for marketing communications.

File a complaint with your local data protection authority.

To exercise these rights, please contact us at elementalaurum@gmail.com

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Elemental Au

Email: elementalaurum@gmail.com